100% Free QA Scorecard Templates
These templates are quick starts. You can edit them or create fully custom scorecards with a free Voxjar account.
Use them yourself with Voxjar's free QA software, or automate QA with our AI call evaluator.
Outbound Sales
A scorecard to review outbound sales calls for best practices
Inbound Sales
A scorecard to review inbound sales calls for best practices
Customer Experience
A scorecard for evaluating the customer experience of a conversation
Collections
A scorecard to evaluate compliance and effectiveness of collections agents
Technical Support
A scorecard for evaluating the technical support provided to a customer
Healthcare
Evaluates the quality and compliance of healthcare-related calls.
Without Voxjar we’d be back to the grind of manual call evaluations, limited sample sizes, and delayed feedback - essentially flying blind compared to the comprehensive, real-time insights we have now.
Sean VP, OHD
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VP, OHD
Voxjar was the only solution that did exactly what we needed. We now monitor 100% of our calls effortlessly with Voxjar's AI, and I can confidently guarantee quality to all of our clients.
Christina Owner, NightDispatch
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Owner, NightDispatch
We reviewed and classified tens of thousands of our post call surveys with Voxjar's AI evaluator. When you've been around as long as I have you expect some smoke and mirrors, but these guys are all substance.
Walter President, Pinpoint
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President, Pinpoint
With over 100 clients needing unique lead qualification, we couldn't scale our QA process. We're now processing 25% more leads daily while saving the cost of two QA positions. In a market full of AI promises, this actually works.
Mohamed CTO, Ak Callers
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CTO, Ak Callers